Returns & Exchanges

At MZ Wallace, we want you to love your purchase; if you are not completely satisfied, we accept returns of unused, unworn merchandise with original tags attached within 21 days of delivery.

Return Process

• 1.
  Start Your Return

  Visit our online Returns Portal and enter your order number and shipping zip code to initiate the process and select your items.

• 2.
  Print Your Label

  Select your preferred return method to generate a prepaid UPS shipping label or a QR code for printerless drop-off.

• 3.
  Pack Your Items

  Securely pack your items in the original packaging, ensuring all MZ Wallace dust bags and authenticity tags are included.

• 4.
  Drop Off and Track

  Drop your package at any authorized UPS location and keep your tracking number handy as we process your refund to the original payment method.